(CPV) - Vietnam Competition Authority (VCA) and the Japan International Cooperation Agency (JICA) kick off, on May 28th 2012 in Da Nang, a 2 day Training Course on the Enforcement of Consumer Protection Law and Japan’s experiences. The training seminar is the 3rd such event within the JICA funded “Project for Strengthening Capacity of Consumer Protection Administration”.
Participating in the training course are officials and experts from the Department of Trade and Industry and other related organizations in Central Vietnam who are engaged in consumer protection.
At the seminar, participants learn about consumer protection laws and administration in Japan as presented by Ms. Ayumi Edakubo, an expert from the National Consumer Affairs Center of Japan (NCAC).
Hypothetical cases and intensive group discussions on several typical topics such as personal information fraud, recall products, and Alternative Dispute Resolution (ADR) are also provided under the instruction of the Japanese expert.
VCA’s representative is also briefly introducing the newly enacted Law on the Protection of Consumer Rights and related enforcement guidelines, which is expected to help create a stringent legal corridor for consumer protection activities in Vietnam. The seminar is a good chance for participants to acquire practical experience and skills for consultation service on consumer affairs.
This training seminar is the final activity under the framework of the JICA funded “Project for Strengthening Capacity of Consumer Protection Administration”. The project, conducted from June 2010 to May 2012, aims to provide VCA with the expertise and training necessary for establishing an effective implementation system of Consumer Protection Law.
The project has so far successfully achieved outputs as planned. Several training sessions and advocacy seminars were conducted both in Japan and Vietnam in an effective and timely manner (training in Japan: 40 participants; training in Vietnam: 75 participants; advocacy seminars in Vietnam: 575 participants), facilitating capacity building and development for enacting consumer protection law and improving consumer protection administration.
In addition to training seminars, the project also helps produce and publish many related materials and video clips that will help consumers better understand the regulations and procedures to protect themselves under the consumer protection law.
With what has been achieved so far, the project has contributed to the creation of an environment for healthy consumption, which leads to the promotion of economic growth that has been mainly driven by intensive investment in the past in Vietnam./.